Privacy policy

Last updated: 13-July-2024

At FreezeFit, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website freezefit.me and make a purchase from us.

Information We Collect

  • Personal Information: When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This may include your name, billing and shipping address, payment information, email address, and phone number.
  • Device Information: We collect information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.
  • Order Information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

  • Order Fulfillment: To process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • Communication: To communicate with you, respond to your inquiries, and provide customer support.
  • Site Improvement: To analyze how our customers use the site and to improve our website, products, and services.
  • Marketing: To provide you with information or advertising relating to our products or services.

Sharing Your Information

  • Service Providers: We share your personal information with third-party service providers to help us use your personal information, as described above. For example, we use Shopify to power our online store.
  • Compliance with Laws: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

  • Access and Data Portability: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@freezefit.me
  • WhatsApp: +49 157 58299569
  • Phone: +961 81 694 622